Build-For-You
Omni-Channel AI Customer System
White-glove implementation service that delivers your complete AI customer acquisition, engagement, and support system—fully configured and ready to scale
Why Build-For-You Beats Lead Gen Agencies
❌ Typical Lead Gen Agencies
- • Charge $10K-$15K for leads only
- • Still require buying HubSpot/GoHighLevel
- • Do NOT build systems
- • Do NOT automate follow-up
- • Do NOT include voice, AI calls, SMS
- • Do NOT provide CRM
- • Do NOT do IVR setup
- • Do NOT replace support teams
✅ Yugo Build-For-You
- • Complete customer machine—not just leads
- • Full omni-channel system included
- • AI IVR + AI call agents
- • Voice + SMS + Social + Web + Email
- • AppMint CRM fully configured
- • Automated workflows & pipelines
- • Replace call center staff
- • 24/7 AI support automation
Choose Your Package
From small business basics to enterprise call center automation
YugoStart
Basic Omni-Channel + Simple IVR
Perfect for small businesses that need a modern customer communication system without complex workflows
Omni-Channel Setup
- Connect 1-2 Twilio phone numbers
- Configure inbound call handling
- Basic SMS setup (automated replies, keywords, opt-ins)
- Connect Facebook/Instagram DMs
- Install website chat widget
- Set up unified inbox inside AppMint
Simple IVR (Non-AI or Basic AI)
- 1-2 level call menu
- Basic speech recognition
- Simple routing: forward to phone, voicemail, or SMS
CRM & Workflow Setup
- Customize CRM fields
- Import existing contacts
- Create one basic pipeline (Leads → In Progress → Closed)
- Basic notifications (SMS/email alerts)
Ideal for:
YugoGrowth
Most PopularFull AI IVR + AI Follow-Up + CRM Automation
Adds AI-powered intelligence on top of omni-channel foundation. Perfect for service businesses, agencies, healthcare, real estate, automotive
Everything in YugoStart, plus:
Advanced AI IVR
- Natural language menu ("How can we help today?")
- Intent detection
- Routing based on speech, sentiment, and customer type
- Multi-branch logic (sales, support, billing, appointments)
- Automated data lookups in AppMint CRM
AI Follow-Up Engine
- AI outbound calling after events (missed call, new lead, appointment)
- AI appointment confirmation calls
- AI qualification calls
- Post-call summaries written back to AppMint
CRM + Workflow Automation
- Multi-step sequences
- Drip SMS campaigns
- Auto-tagging and segmentation
- Automated appointment reminders
- Support ticket generation
Ideal for:
YugoPro
Complex Workflows + Multi-Channel + Multi-Team
Built for companies that need a system, not just a call flow. Turns your business into a fully automated AI-powered operation
Everything in YugoGrowth, plus:
Complex Multi-Step Workflows
- End-to-end customer journey automation
- Lead → Qualification → Sales → Onboarding → Support
- Data synchronization across departments
- Multi-branch automation based on customer behavior
- Automated task delegation
Multi-Channel Intelligence
- AI voice + SMS + email + chat intelligence
- Social DM automation
- Website behavior triggers
- Multi-channel fallback (if call fails → SMS → email → appointment)
Multi-Team Routing
- Sales team routing
- Support team routing
- Billing team routing
- Priority customers → senior agents
- VIP logic → auto-escalation
Advanced Reporting & Dashboards
- Call analytics
- Team performance
- Conversion tracking
- AI usage metrics
- Customer lifecycle analytics
Ideal for:
YugoEnterprise
Multi-Location + AI Support Center Infrastructure
For large businesses with multiple locations, teams, departments, or heavy customer support needs
Everything in YugoPro, plus:
Multi-Location Architecture
- Separate routing per location
- Shared or individual numbers
- Unified reporting across all branches
- Geo-routing ("Send caller to nearest location")
- Multi-location CRM segmentation
AI Support Center Setup
- AI handles 60-80% of inbound support calls
- AI ticket creation and updates
- AI knowledge base answering
- AI troubleshooting logic
- AI escalation rules
Complex IVR for Large Teams
- 10-50 node IVR trees
- Multi-language support
- Department-level KPIs
- Queue management and queue callback
- Time-based routing
Compliance + High Availability
- HIPAA/PCI options (via Twilio & AppMint)
- Failover routing (if one location offline → reroute)
- SLA guarantees
Ideal for:
YugoCallCenter
EnterpriseFull AI Automated Inbound + Outbound Call Center
Top-tier transformation package designed to replace or automate entire call center operations
Everything in YugoEnterprise, plus:
AI Inbound Call Center
- AI answers every inbound call
- AI triage, classify, solve, escalate
- Transcribes and summarizes everything
- Integrates with CRM workflows
- Handles 100% of Tier 1 support
- Sentiment analysis + safety routing
AI Outbound Call Center
- Automated outbound campaigns
- Lead reactivation calls
- Abandoned cart calls
- No-show recovery calls
- Collections/renewal calls
- Scheduling + follow-ups
- Monthly outreach automation
Agent Console + AI CoPilot
- Monitoring dashboard
- Whisper mode for human agents
- Live takeover
- AI-assisted response suggestions
- Human/AI blended support
End-to-End Contact Center KPI Suite
- AHT (Average Handle Time)
- FCR (First Call Resolution)
- Queue load
- Agent assist metrics
- AI performance reports
Enterprise Integration
- POS systems
- EMR systems
- Booking systems
- Billing systems
- Legacy databases
Ideal for:
Simple, Transparent Usage Pricing
Pay only for what you use—no hidden fees
SMS Messages
Voice Calls
AI Call Agent
WhatsApp messaging includes 25% markup on Twilio costs • Email included in subscription
Every Package Includes
White-Glove Setup
Dedicated implementation specialist handles everything
Training & Onboarding
Complete team training and documentation
Data Migration
Import existing contacts and conversation history
90-Day Optimization
Ongoing refinement and performance tuning
Priority Support
Dedicated support channel with fast response times
Custom Reporting
Dashboards and analytics tailored to your KPIs
Calculate Your ROI
Most businesses see 15x ROI within 90 days by reducing staff costs, increasing conversion rates, and improving customer retention
Ready to Build Your Customer System?
Schedule a consultation to discuss your specific needs and get a custom proposal